How we test — and how we make money

Rankings are editorial. They follow each provider's published prices, the features on its plans, its support terms, and who it genuinely suits — and every price is read from the provider's own pricing page and shown with the date we checked it. Call-quality measurements are not part of the rankings yet, because we have not yet measured the providers we rank.

Four numbers decide whether a phone call sounds professional: delay (how long your voice takes to arrive), jitter (how uneven that timing is), lost audio (sound that never arrives), and an overall clarity score from 1 to 5 called MOS. Our free tools grade your own connection against the same thresholds: under 150 ms delay, under 30 ms jitter, under 1% loss, and a score of 4.0 or better.

We place real test calls and read the statistics each call reports about itself, then score them with ITU-T G.107, the international standard for turning delay, jitter and loss into a clarity score. Every published result lists the individual calls behind it, including calls that failed, and says where it was measured from — the connection, and whether it was Wi-Fi or a cable.

So far we have published one network: Comexcel, the carrier our own team operates, because it was the one we could test without a provider trial account. It is published with that disclosure and is not ranked. The providers we rank will be measured the same way, from the same connection in the same window, once we have test accounts with each — and until then their measured columns stay empty rather than guessed.

Local companies in our metro guides are checked against their own websites for a real address and phone number; firms running a city landing page from an office elsewhere are left out. Area codes and overlays come from the Florida Public Service Commission and the numbering authorities. Porting timelines are the typical ranges for each kind of move; where a figure is still being verified, the page says so.

Today, nothing on this site earns us money. We are not in any provider's affiliate program, so every outbound link is an ordinary link that pays us nothing, and no provider pays for its position.

The request form on our pages goes to our team only. We read each request and reply ourselves; we don't sell your details or pass them to any provider. If that ever changes, the form will say so before you submit it, and this page will be rewritten rather than quietly left behind.

Our team also operates Comexcel, a Fort Lauderdale phone carrier. That is a conflict of interest, which is why Comexcel is never ranked or recommended here. It appears only as a clearly labeled local listing and, with the same label, on our measurements page.

What we don't do: paid placements dressed up as rankings, sponsored winners, or edits to reviews in exchange for money. If any of that ever changes, it will be labeled on the page itself, not buried here.

Prices and plans change constantly, so every price shows the date we last checked it at the source. If you spot something outdated or wrong, email [email protected] — verified corrections ship within a week and material ones are noted on the page.