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Best Auto Dialers & Predictive Dialers (2026)

Updated September 2026 · how we test and make money

An auto dialer calls through a list for your team, so a salesperson spends their day talking instead of typing numbers and listening to ringing. The productivity claim is real: most of a manual caller's hour is spent on numbers that do not answer.

Two things about this category are worth knowing before you look at a single product. The dialer is almost never on the plan whose price gets advertised — it sits one tier up, which changes the real cost by 60% or more. And dialing in the United States is legally regulated in a way that ordinary business calling is not, with penalties assessed per call. Both are covered below, the legal part first, because it is the one that can cost more than the software ever will.

Best for small teams
JustCall
from $49/user/mo

The power dialer sits on the $49 Pro plan alongside texting and call routing, which makes it the cheapest credible route for a two- to ten-person sales team.

Read why →
Best if you also need queues
Aircall
from $30/license/mo

At $50 the Professional plan adds a power dialer and voicemail drop to a real inbound contact center — the pick when your team both makes and takes calls.

Read why →
Best for pure outbound volume
PhoneBurner
from $140/user/mo

Expensive at $140 per user and built for one job: moving a rep through a list as fast as possible, with voicemail drop so nobody re-records the same message.

Read why →

Every system, side by side

Best Auto Dialers & Predictive Dialers (2026): price, standout feature, and measured call-quality columns for each provider.
SystemPriceStandoutDelay*Clarity*Uptime*Visit provider
JustCallfrom $49/user/moDialer plus texting; $29 entry plan has no dialer———Visit ↗
Aircallfrom $50/license/moPower dialer on top of a real inbound contact center———Visit ↗
PhoneBurnerfrom $140/user/moPurpose-built for outbound volume———Visit ↗
Five9from $159/seat/moBlended inbound and outbound on one seat———Visit ↗
Genesys Cloud CXfrom $75/user/moOutbound inside a full contact-center platform———Visit ↗

Prices read from each provider's own pricing page, checked Sep 2026.

*Prices were read from each vendor's own pricing page in September 2026, and the tier named is the one that actually includes the dialer rather than the cheapest plan on the page. Where a vendor puts the dialer behind a higher tier, the table says which tier. See our published measurements or read the methodology.

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The contenders, one by one

JustCall

from $49/user/mo

The cheapest honest starting point

JustCall advertises from $29 per user, and that plan does not include the dialer. The one you want is Pro at $49 per user on annual billing with a two-license minimum, which puts a small sales team at $98 a month for power dialing, bulk texting, call routing and queue callback.

What makes it work for small teams is that the numbers come from somewhere. With over a hundred CRM integrations, the dialer works through lists you already keep rather than a spreadsheet somebody maintains by hand, and the calls log themselves afterwards.

Watch out: The $29 Team plan has no power dialer. Budget $49, and remember the two-license minimum makes $98 the real floor.

Pick JustCall if you have between two and ten people making outbound calls and want texting in the same tool.

Aircall

from $30/license/mo

For teams that make calls and take them

Aircall's Professional plan at $50 per license adds a power dialer and voicemail drop to what is otherwise a genuine inbound contact center with queues, routing and supervisor tools. Most dedicated dialers do outbound only, which is a problem if the same people answer the phone in the afternoon.

For a business where sales calls out and support takes calls in, running both on one platform avoids two vendors, two bills and the awkwardness of transferring a caller between systems.

Watch out: The dialer is on Professional at $50, not the $30 Essentials plan, and the three-license minimum makes $150 a month the real starting cost.

Pick Aircall if the same team both makes outbound calls and answers inbound ones.

PhoneBurner

from $140/user/mo

Built for one job, and priced like it

At $140 per user on annual billing — $165 if you pay monthly — PhoneBurner is several times the price of the options above, and it is not trying to be a phone system. It exists to move a representative through a call list with as little dead time as possible, with voicemail drop so nobody records the same message four hundred times a week.

For a team whose entire job is outbound volume, that focus is worth paying for, and it brings its own contact management rather than depending on a separate CRM. For a business that makes calls as part of a wider job, it is a great deal of money for a narrow capability.

Watch out: Monthly billing adds roughly $25 per user across the tiers, and at this price that is a real number. Confirm the annual commitment before comparing it with anything else here.

Pick PhoneBurner if you employ people whose day is calling a list, and dialing speed is measurably the constraint.

Five9

from $119/seat/mo

When outbound is part of a real contact center

Five9's Core bundle at $159 per seat runs blended inbound and outbound on the same seat, which matters when an agent answers support calls in the morning and works a callback list in the afternoon. Dialing campaigns are part of the platform rather than a bolt-on.

It is the most expensive option here and the most established. For a contact center where downtime costs real money and outbound is one of several things the team does, that maturity is a defensible trade.

Watch out: The cheaper $119 bundle is digital channels only, so the honest entry price for anything involving voice is $159.

Pick Five9 if you already run a contact center and outbound campaigns are one part of its work.

Genesys Cloud CX

from $75/user/mo

Outbound as a feature of the platform you already run

Genesys Cloud CX starts at $75 per user for voice and scales through published tiers to $240, with outbound campaign capability built into the platform rather than sold as a separate product.

The reason to look here is not the dialer specifically. It is that if you are going to run a contact center with scheduling and quality monitoring anyway, adding outbound to it is cheaper and simpler than buying a second tool for the same people.

Watch out: The $75 entry tier is voice-only; omnichannel starts at $115 and the full workforce tools at $155. Price the tier that matches what you actually need.

Pick Genesys if you are buying a contact center and outbound is one requirement among several.

Choosing without the overwhelm

Read this before you buy: dialing is legally regulated

Ordinary business calls are lightly regulated. Automated dialing to consumers is not. The Telephone Consumer Protection Act sets statutory damages of $500 per violating call, rising to $1,500 where a violation is willful or knowing, and those are per call rather than per campaign. A modest list dialed wrongly is how a small company ends up facing a number with a lot of zeros.

The rules that catch people are specific. Prerecorded or artificial-voice messages to consumers generally require prior express consent. Telemarketing calls to residential numbers must respect the National Do Not Call Registry. Calling mobile numbers carries tighter rules than calling landlines. And separately from federal law, individual states impose their own restrictions, including on calling hours.

One point often misunderstood: in 2021 the Supreme Court narrowed the legal definition of an automatic telephone dialing system, in Facebook v. Duguid, to equipment using a random or sequential number generator. Many modern power dialers work through a list you supply and so may fall outside that specific definition — but the rules on prerecorded messages, do-not-call lists and consent still apply regardless. Do not read that decision as permission. This page is general information, not legal advice; if you are dialing consumers at volume, the cost of an hour with a lawyer is trivial next to $500 a call.

The advertised price is not the price of a dialer

This category has a consistent pattern worth naming. JustCall advertises $29 and puts the power dialer on the $49 Pro plan. Aircall advertises $30 and puts the dialer on the $50 Professional plan. In both cases the tier you actually need is roughly 65% more than the number that brought you to the site.

Both also carry license minimums — two at JustCall, three at Aircall — so the real monthly floor is $98 and $150 rather than the per-user figure. When comparing anything in this category, find the tier that names the dialer, and multiply by the minimum.

Which kind of dialer do you actually need?

A power dialer calls one number at a time, automatically moving to the next when a call ends. It is what almost every small business wants, it keeps a human on every call, and it carries the least regulatory complexity.

A predictive dialer calls several numbers at once and predicts when an agent will be free, which raises talk time and produces the silent pause a called person hears when no agent is ready. That abandoned-call behavior is separately regulated and is a common source of complaints. Unless you run a floor of agents large enough for the prediction to work, a power dialer is both cheaper and safer.

What to ignore

Ignore claims about calls per hour. The number depends on your list quality, your industry and your answer rate, and the figures in marketing material assume conditions you will not have. Ignore feature comparisons of voicemail drop and click-to-call — everything here has them.

Be skeptical of ranking sites that will not say how they make money, including us. No provider pays us today, and if one ever does the page will say so. The carrier our team operates (Comexcel) is never ranked or recommended anywhere on this site, precisely because of that conflict. Our methodology page has the full picture.

The fine print that changes your bill

  • The dialer is usually one tier above the advertised plan: JustCall $29 → $49, Aircall $30 → $50.
  • License minimums set the real floor — two at JustCall ($98/mo), three at Aircall ($150/mo).
  • Nearly all published prices assume annual billing. PhoneBurner is about $25 more per user per month if you pay monthly.
  • Five9's cheaper $119 bundle is digital channels only; anything involving voice starts at $159.
  • Phone numbers, extra minutes and SMS bundles are frequently add-ons rather than included.
  • Taxes and regulatory fees add roughly 20–30% to any US phone bill and never appear in the advertised price.

Frequently asked questions

How much does an auto dialer cost?

Between $49 and $183 per user per month at published rates, and the tier matters more than the vendor. JustCall's power dialer is on its $49 plan and Aircall's on its $50 plan, both above their advertised entry prices. Dedicated outbound platforms like PhoneBurner start at $140, and contact-center platforms with dialing run $75 to $159.

Are auto dialers legal in the US?

Yes, and they are regulated in ways ordinary business calling is not. The Telephone Consumer Protection Act sets damages of $500 per violating call and $1,500 for willful violations. Prerecorded messages to consumers generally need prior consent, telemarketing to residential numbers must respect the Do Not Call Registry, and states add their own rules. Get advice before dialing consumers at volume.

What is the difference between a power dialer and a predictive dialer?

A power dialer calls one number at a time and moves to the next automatically. A predictive dialer calls several at once and predicts when an agent will free up, which is faster and produces the silent pause people recognize from telemarketing. Abandoned calls are separately regulated, so unless you run a large agent floor, a power dialer is cheaper and safer.

Did the Supreme Court make auto dialers legal?

No, though the 2021 Facebook v. Duguid decision is often described that way. It narrowed the definition of an automatic telephone dialing system to equipment using a random or sequential number generator, which means some list-based dialers fall outside that specific term. The rules on prerecorded messages, consent and do-not-call lists were untouched and still apply.

Do I need a separate phone system as well?

Not usually. JustCall and Aircall are complete business phone systems with dialing included at the right tier, so one purchase covers both. PhoneBurner is the exception — it is an outbound tool rather than a phone system, so a business that also needs to receive calls professionally will want something alongside it.

Keep exploring